Athens International Airport S.A. provides the on-ground assistance services to disabled passengers and passengers with reduced mobility with no additional charge.
(European Union Regulation No. 1107/2006)
The assistance services are provided to any person whose mobility when using transport is reduced due to any physical disability (sensory or locomotor, permanent or temporary), intellectual disability or impairment, or any other cause of disability, or age, and whose situation needs appropriate attention and the adaptation to his or her particular needs of the service made available to all passengers. More specifically at Athens airport, assistance is provided to passengers in the following circumstances:
Those able to walk up and down stairs and move about in an aircraft cabin without assistance, but who require a wheelchair or other mobility aid for moving between the aircraft and the terminal, inside the terminal and between arrival and departure points in the landside terminal.
Passengers unable to walk up or down stairs but can move about in an aircraft cabin and require a wheelchair to move between the aircraft and the Main Terminal Building terminal/ the Satellite Building, in the Main Terminal Building and between Designated Points for Persons with disability and/or reduced mobility.
Passengers with a disability of the lower limbs who have sufficient ability to take care of themselves and can move about in an aircraft cabin with the help of an onboard wheelchair but require assistance service when boarding and disembarking an aircraft.
Passengers who are completely immobile and have complete reliance on a wheelchair or any other mobility aid and who require assistance at all times from arrival at the airport to seating in the aircraft, or if necessary, in a special seat fitted to his/her specific needs. The same applies in reverse.
Passengers who are blind or have eyesight disability.
Passengers who are deaf or hard of hearing or who are deaf without speech.
Passengers with any other form of disability that may require assistance services (such as intellectual disability, any kind of non-visible disability, learning difficulties, dementia, Alzheimer’s, Down’s syndrome, autism spectrum disorder).
Should you need any further clarification please contact the Athens International Airport
Athens International Airport
19019 Spata, Greece
General inquiries phone: +30 210 3530000 (Available on 24hr basis)
Parking Inquiries phone: +30 210 3534260 (Available on 24hr basis)
Website: www.aia.gr
Email: airport_info@aia.gr
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